FAQ (Frequently Asked Questions) for the CraftsySpace online store

🛒 Orders and payment

Q: How do I place an order?

A: Just add items to the cart → go to "Checkout" → specify the address and payment method → ​​confirm the order.

Q: What payment methods do you accept?

A: We accept Visa, Mastercard, PayPal, Apple Pay, Google Pay and bank transfers.

Q: Is the payment on the site secure?

A: Yes, we use SSL encryption and do not store your card details.

🚚 Shipping

Q: Who will deliver the order?

A: Delivery in the recipient's country will be made by the local postal service (for example, USPS for the USA)

Q: How long to wait for the order?

A: Depends on the workload of the delivery services, usually within the following limits:

USA: 7-30 business days.

Europe: 5-21 business days.

Q: Is it possible to track the order?

A: Yes, after sending we will send the tracking number to your email.